Here at Mankind, we're committed to making grooming a fuss-free, pleasurable experience to get you looking and feeling great. So why do we do what we do?
As blokes, how many of us want to approach a female assistant on a department store counter and crack open a conversation about in-growing hairs or a flaky scalp? And can you really feel confident in the advice you receive? Is the assistant offering you impartial advice? Do we really want the hassle of going to the high street anyway?
And, talking of our suppliers, we do ask a lot from them - in fact, you could say we're their toughest customer. We don't promise to list the cheapest products, but we do believe we offer the best products available alongside the very best advice.
We've painted a picture of how your grooming experience shouldn't be. Allow us then to tell you how it can be. Through talking to many of our customers and our own experience, the freedom to browse hundreds of products online is the perfect way to top up your bathroom cabinet with the latest in grooming without feeling self-conscious. Late at night after the pub or early in the morning before work, there are no opening hours and no annoying sales assistants.
Feel free to ask questions (usually answered within 24 hours) and read honest, product reviews from other Mankind customers. Then, simply stock up your basket, check out and wait for postie to whistle his way to your door the very next day with your order.
We hold extensive stock of all the products we sell and order fulfilment is carried out in-house. This means a very quick turnround with around 98% of orders being dispatched ‘same day'. But don't take our word for it; check out our customer testimonials.
When it comes to products and recommendations, trust us, we don't take sides. There are no commission arrangements to sell a particular manufacturers' range, we genuinely offer the best impartial advice on what's best for you - not for our suppliers.
With an ever growing customer base, you could say we're doing something right but we never allow ourselves to become complacent. With every order, we always enclose a few trial samples and customers can even request which free samples they'd be interested in receiving. Something else we offer is a loyalty discount (up to 5%) on every customers' spend per quarter.
Customer loyalty is something we value greatly and we also welcome ideas on how we can make our service better. After all, they do say ideas are 1% inspiration, 99% perspiration and we always love to hear your thoughts.
From all the team at Mankind